Terms & Conditions
Please read these terms carefully before using ace88. By accessing our platform, you agree to be bound by the rules and policies outlined below.
These Terms & Conditions govern your use of the ace88 platform, including all casino games, sports betting, live dealer tables, crash games, and any other services offered. ace88 reserves the right to update these terms at any time. It is your responsibility to review them regularly. Continued use of the platform following any update constitutes acceptance of the revised terms.
1. Acceptance of Terms
By registering an account, making a deposit, or placing a bet on ace88, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. These terms form a legally binding agreement between you and ace88.
ace88 operates as an online gaming and sports betting platform serving players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. Our services are intended solely for personal entertainment purposes in compliance with our stated policies.
2. Eligibility Requirements
To register and use the ace88 platform, you must satisfy all of the following eligibility criteria. Failure to meet any condition will result in account suspension or permanent termination:
- You must be at least 21 years of age (21+ only). ace88 operates a strict zero-tolerance policy toward underage gambling.
- You must be a natural person with the legal capacity to enter into binding agreements under applicable law.
- You must not be registered as a self-excluded player on ace88 or any affiliated platform.
- You must provide accurate, truthful, and current personal information at the time of registration, including your full name, date of birth, and valid contact details.
3. Account Registration & Security
Each player is permitted to hold only one (1) account on ace88. Creating multiple accounts, whether under the same or different identities, is strictly prohibited and will result in immediate suspension of all accounts and forfeiture of any associated balances or bonuses.
- You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.
- Any activity that takes place under your account login credentials will be deemed your responsibility, whether or not you authorised those actions.
- You must notify ace88 support immediately if you suspect any unauthorised access to your account.
- ace88 uses SSL encryption and industry-standard security protocols to protect your personal data and transaction history at all times.
4. Deposits, Withdrawals & Payment Methods
ace88 supports a range of local and international payment methods to ensure convenient, secure transactions for all players in Bangladesh. Accepted methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard.
All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. Withdrawal processing typically takes 1–3 business days depending on the selected payment method.
- Withdrawals can only be processed to a payment method that has previously been used to make a deposit on the same account, subject to KYC verification.
- ace88 does not charge fees on standard deposits or withdrawals. However, your bank or mobile financial service provider may apply their own transaction charges.
- ace88 reserves the right to request additional verification documents before processing any withdrawal. This is part of our commitment to safe and fair play.
- Deposits made using bonuses or promotional credits are subject to the bonus terms outlined in Section 5 of these T&Cs before any withdrawal can be processed.
5. Bonuses & Promotional Offers
ace88 offers various promotional bonuses to new and existing players, including welcome bonuses, reload bonuses, free spins, and special event promotions tied to tournaments such as the BPL, IPL, and ICC T20 World Cup. All bonuses are subject to the specific terms attached to each offer at the time of activation.
Unless otherwise specified, all bonuses carry a standard wagering requirement that must be fulfilled before any associated winnings can be withdrawn. Wagering requirements, eligible games, time limits, and maximum withdrawal caps are stated on each promotion page. ace88 reserves the right to alter or withdraw any promotional offer at any time without prior notice.
6. Responsible Gaming
ace88 is firmly committed to promoting responsible gaming across Bangladesh. We believe that gambling should always remain an enjoyable, controlled form of entertainment — never a financial solution or compulsion. Players are encouraged to set personal limits and to seek help if gambling starts to feel problematic. All players must be aged 21 or above.
- Self-exclusion tools are available on request. Contact our support team to activate a temporary or permanent self-exclusion period on your account.
- Deposit limits can be set on a daily, weekly, or monthly basis to help you manage your spending within your personal budget.
- If you are concerned about your gambling habits, please visit our Responsible Gaming page or contact our support team for confidential assistance.
7. Prohibited Conduct
The following actions constitute a breach of these Terms & Conditions and may result in account suspension, forfeiture of funds, and legal action:
- Using automated software, bots, scripts, or any technical device to gain an unfair advantage over other players or to circumvent game logic.
- Engaging in or facilitating any form of money laundering, fraud, or collusion with other players.
- Providing false, misleading, or stolen identity information during registration or KYC verification.
- Attempting to exploit bugs, errors, or vulnerabilities in ace88 software or systems for personal or third-party gain.
8. Intellectual Property
All content on the ace88 platform — including but not limited to graphics, logos, software, game interfaces, text, and promotional materials — is the exclusive property of ace88 or its licensed content providers. Nothing on this platform constitutes a grant of any intellectual property rights to the user.
You may not reproduce, distribute, modify, transmit, or publicly display any part of the ace88 platform without prior written consent from ace88. Unauthorised reproduction of platform content is a violation of applicable copyright and intellectual property law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ace88 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to financial losses resulting from betting outcomes, system downtime, or third-party payment delays. ace88's aggregate liability for direct damages shall in no event exceed the total amount deposited by the player in the preceding 30 days.
10. Amendments to These Terms
ace88 reserves the right to revise, modify, or replace any portion of these Terms & Conditions at any time. Such changes take effect immediately upon publication on the ace88 platform. It is your obligation to check this page periodically to stay informed of any updates.
Material amendments will be communicated to registered players via the email address on file or through an in-platform notification where possible. Continued use of ace88 after any amendment constitutes your acceptance of the updated terms.
11. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of ace88, both parties agree to first attempt resolution through good-faith negotiation. ace88 is committed to fair play and transparent dispute handling. If you have a complaint, please contact our support team in writing at the email address provided below. All disputes will be handled confidentially and with due diligence.
12. Contact Us
If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, please contact the ace88 support team. We aim to respond to all written enquiries within 48 hours (Bangladesh Standard Time, UTC+6).